Privacy Policy

Safe. Heard. Seen. is committed to protecting your privacy and handling your personal information responsibly and securely.

​

When you contact or work with Safe. Heard. Seen., certain personal information may be collected in order to provide counselling and psychotherapy services. This may include your name, contact details, relevant background information, and brief therapy records. Information is collected only where necessary to support the therapeutic process, communication, and administrative purposes.

​

All personal information is stored securely and handled in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

​

Your information will be kept confidential and will not be shared with third parties without your consent, except in situations where there is a legal or safeguarding obligation. This may include circumstances where there is a serious risk of harm to you or others, concerns relating to the safety of a child or vulnerable adult, or where information is required by law.

​

Therapy records are kept securely and retained for an appropriate period in line with professional guidelines before being safely destroyed.

​

You have the right to request access to the personal information held about you, request corrections where necessary, or raise concerns about how your data is handled.

​

If you have any questions about how your information is used or stored, please email: esther@safeheardseen.com